Please follow the guidelines and act strictly according to the procedure.

1. Complaints can be lodged only against officials belonging to the Railway Organisation / Undertakings over which Vigilance Branch, West Central Railway, Jabalpur has jurisdiction.
2. The Vigilance does not entertain anonymous/pseudonymous complaints so please give your proper name and address.
   
   
   • Anonymous complaints: A complaint which does notbear the name and address of the complainant is an anonymous complaint.
   • Pseudonymous complaints: A complaint which does not bear the signatures of the complainant or which on verification is not owned by the person in whose name it is mad
3. Complaints must be brief and contain factual details, verifiable facts and related matters. They should not be vague or contain absurd allegations and sweeping statements since these are liable to be filed.
4. Please ensure that the complaint is addressed directly to the Vigilance department, since copies of the complaint not directly addressed to vigilance are filed.

Verification of genuineness of complaint:

Genuineness of the complaint will be verified by one of the following two methods:-

1. By sending an acknowledgement due registered letter by post asking for a confirmation from the complainant within certain time limit that the complaint has been made by him, and
2. By deputing an authorized official to contact the complainant.

Complaint found pseudonymous on verification:

If a complaint turns out to be a pseudonymous complaint it will be filed with the approval of the Chief Vigilance Officer.

* Mobile Vigilance helpline may also be contacted on 0761-155210.